Track Your Order
Once your order is dispatched, you will receive a tracking number via WhatsApp within 24 hours of dispatch.
How to Track
- Check your WhatsApp for a message from us containing your tracking number and courier name.
- Visit your courier's website and enter your tracking number to see real-time delivery updates.
- Our primary courier partners are TCS, Leopards, and BlueEx.
Delivery Timeframes
- Major cities (Islamabad, Lahore, Karachi, Peshawar): 2-4 working days
- Other cities: 3-5 working days
- Remote areas: 5-7 working days
Haven't received your tracking number?
If it has been more than 48 hours since you placed your order and you haven't received a tracking number, please contact us immediately.
WhatsApp: +92 327 9108080
Instagram: @penguinretail
Order Not Arrived?
If your order has not arrived within the expected timeframe, WhatsApp us with your order number and we will investigate immediately.