Privacy Policy

Privacy Policy

Privacy Policy

Last updated: February 2025

This Privacy Policy describes how The Penguin Retail ("we", "us", or "our") collects, uses, and protects your personal information when you visit shoppenguins.com or make a purchase from us.

Information We Collect

When you place an order or interact with our store, we may collect your name, phone number, delivery address, and email address. We use this information solely to process and deliver your order, and to contact you regarding your purchase.

How We Use Your Information

  • To process and fulfill your orders
  • To confirm orders and coordinate delivery via WhatsApp or phone
  • To send you tracking information
  • To improve our products and customer experience

Cash on Delivery Orders

For COD orders, your phone number and address are shared with our courier partner solely for the purpose of delivering your order.

We Do Not Sell Your Data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We take reasonable steps to protect your personal information. Our store is powered by Shopify, which maintains industry-standard security measures.

Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors interact with our store. You can disable cookies in your browser settings, though this may affect some functionality.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy, please contact us: